If you’re a DU mobile user in the UAE, checking your balance is quick and easy. Whether you’re using prepaid or postpaid services, DU offers multiple ways to stay updated on your mobile, data, or billing balance.
1. DU Balance Check Using USSD Code
For Prepaid Users:
- Dial *135#
- You’ll instantly see your remaining balance on screen
No internet required
Works on all prepaid DU SIM cards
2. Use the DU App (Best for All Users)
- Download the DU app from the App Store or Google Play
- Log in using your DU number or UAE Pass
- You’ll see:
- Main balance
- Remaining data
- Active plan details
- Recharge & top-up options
Works for both prepaid and postpaid users
3. Check DU Balance by SMS
Send an SMS with:
- BAL to 1355
You’ll receive a message with your current balance and data info.
Useful if you’re in low network areas
4. Check Online via DU Website
- Visit: https://www.du.ae
- Click on Selfcare → Login using your mobile number
- You can view:
- Real-time balance
- Recharge history
- Usage summary
- Bills (for postpaid users)
5. Check DU Data Balance
- Dial: *135# → Choose “Data”
- OR: Send DATA to 1355
You will get a breakdown of how much mobile data is left.
6. DU Postpaid Balance & Usage
While postpaid users don’t have a balance in the traditional sense, they can check:
- Current monthly usage
- Outstanding bill
- Remaining minutes/SMS/data
Methods:
- Open DU app
- Dial *135# → Postpaid Services
- Or SMS rewards to 1233 for reward points
DU Balance Check Shortcodes Summary
Purpose | Code or SMS | Works for |
---|---|---|
Check main balance | *135# | Prepaid |
Check data balance | *135# → Data | All |
SMS balance | BAL to 1355 | Prepaid |
SMS data | DATA to 1355 | Prepaid |
DU app login | App store | Prepaid & Postpaid |
Online check | www.du.ae | All users |
Pro Tips –
- Save *135# as a speed dial for quick balance checks
- Turn on balance alerts in the DU app
- Set auto-recharge to never run out of credit